Thank you for shopping at Aretingo. We appreciate your business and want you to be completely satisfied with your purchase.

Returns

All Sales Final: We do not accept returns or exchanges unless the item you purchased is defective or damaged upon receipt.

Defective or Damaged Products: If you receive a defective or damaged product, please contact us within 7 days of receipt. We may require photographic evidence or other proof of the defect or damage before authorizing a return.  We also may or may not, at our sole discretion, require you to return the damaged or defective product to us.

Return Authorization: Before returning a defective or damaged product, please contact us for authorization to return defective or damage product. Products returned without prior authorization may not be accepted.

Return Shipping:  Customers may be responsible for shipping costs associated with returning the product, unless the return is due to our error (e.g., you received an incorrect or defective item).

Refunds

Refund Process: If a refund is authorized for a defective or damaged product, we will initiate a refund to your original method of payment within seven business days after receiving and inspecting the returned item. 

Late or Missing Refunds:  If you haven’t received a refund within the expected timeframe, please check your bank account or contact your credit card company. It may take some time before your refund is officially posted.

Sale Items: Sale items are final sale and cannot be refunded.

Contact Us

If you have any questions about our Refunds and Returns Policy, please contact us at aretingo@gmail.com. We are here to assist you and ensure your shopping experience with us is enjoyable and hassle-free.